TronMC - TronMC Voicechat Issues – Incident details

Experiencing partially degraded performance

TronMC Voicechat Issues

Resolved
Major outage
Started over 1 year agoLasted 1 day

Affected

TronMC Network

Major outage from 4:26 AM to 5:06 AM, Operational from 5:06 AM to 5:21 AM

TronMC Voicechat

Major outage from 4:26 AM to 5:06 AM, Operational from 5:06 AM to 5:21 AM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been deemed resolved by monitoring.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are slowly allowing connections back to the voicechat clients.

  • Identified
    UTC
    Identified

    We have identified the issue with TronMC's Voicechat, as the authentication server is failing to connect to clients.

  • Investigating
    UTC
    Investigating

    TronMC is having unknown voice chat issues, we are looking into this.